Network + Comms

Switching to VoIP offers cost savings on calls and line rentals, greater flexibility and scalability for adding users and features. In addition, advanced communication tools are often included and better integration with other business software.

SIP trunking uses your internet to carry voice calls, typically costing less than traditional lines. It’s easily scalable, offers geographic flexibility with phone numbers, allows you to keep existing numbers, and connects modern VoIP systems like 3CX to the public network.

SIP trunking uses your internet to carry voice calls, typically costing less than traditional lines. It’s easily scalable, offers geographic flexibility with phone numbers, allows you to keep existing numbers, and connects modern VoIP systems like 3CX to the public network.

Voice for Teams integrates calling directly into Microsoft Teams, offering seamless communication within that platform. Unlike 3CX, it’s tied to the Microsoft ecosystem, may have a different feature set, and often uses a per-user licensing model.

You need a stable broadband connection with sufficient upload and download bandwidth, low latency (ping), minimal jitter, and very little packet loss to ensure good call quality. Fibre or leased lines are often recommended for businesses.

VoIP systems can be secure with proper measures like strong passwords, call restrictions, encryption (SRTP/TLS), firewalls, and employee training to prevent toll fraud, denial of service, eavesdropping, and phishing attacks.

Yes, you can usually keep your existing UK phone numbers through a process called number porting, where we transfer your numbers from your old provider.

Ensure your provider recommends a VoIP solution that delivers reliability, good call quality, strong security, the features you need, scalability, responsive customer support, transparent pricing, compatibility with your system (like 3CX or Voice for Teams), a smooth number porting process, and a good reputation.

Fully managed connectivity provides peace of mind by offloading the complexities of network management to experts, ensuring proactive monitoring, maintenance and support, ultimately leading to greater reliability and less internal IT burden.

Dedicated gigabit fibre offers ultra-fast, symmetrical upload and download speeds with a guaranteed bandwidth solely for your business. It’s ideal for businesses with high data demands, cloud applications, large file transfers, and critical online operations.

FTTP (Fibre to the Premises) delivers fibre optic cables directly to your building, offering significantly faster and more reliable speeds compared to FTTC (Fibre to the Cabinet), which uses fibre to a street cabinet and then copper to your premises.

SD-WAN (Software-Defined Wide Area Network) intelligently manages network traffic across multiple connections. Managed Cisco Meraki SD-WAN simplifies this with centralised cloud management, enhanced security, improved application performance, and cost-effective connectivity options for businesses with multiple locations.

Consider your current and future bandwidth requirements, the number of users, reliance on cloud services, budget, required uptime, and whether you need a fully managed service or prefer in-house control. We can help you answer these questions.

FTTC typically offers download speeds up to 80 Mbps and upload speeds up to 20 Mbps, with reliability depending on the copper line quality. FTTP can provide significantly faster and more consistent speeds, often up to 900 Mbps, with greater reliability.

Dedicated internet connections, like dedicated gigabit fibre, offer guaranteed bandwidth, symmetrical speeds, lower latency, and stronger SLAs, making them more suitable for businesses with critical online operations and high data demands compared to shared broadband, where speeds can fluctuate.

Managed Cisco Meraki SD-WAN uses intelligent traffic routing to prioritise critical applications, reduce latency, and ensure optimal performance across your network, leading to improved user experience and productivity, especially for cloud-based applications.

Consider their service reliability, speed options, security measures, service level agreements (SLAs), support quality, pricing transparency, and experience in providing connectivity solutions to businesses like yours.

Yes, FTTP availability is expanding across the UK. You should check with connectivity providers in your area to see if it’s available at your premises and what upgrade options are possible.