Raising Our Standards: Curveball Achieves ISO 9001 and Cyber Essentials Plus

A busy year behind the scenes has paid off, with Curveball successfully achieving two important certifications that reflect our commitment to quality, cybersecurity and the service we provide to our customers.

 

Alongside looking after our customers and their day-to-day IT needs, we’ve been working hard towards two significant milestones: ISO 9001 and Cyber Essentials Plus certification.

Getting to this point has involved a considerable amount of work across the business, from reviewing and documenting our processes to examining our cybersecurity practices and preparing for independent assessments. It’s been a real team effort and we’re proud to have both certifications officially under our belt.

Why these certifications matter

 

ISO 9001 is an internationally recognised quality management standard that focuses on ensuring businesses have effective processes in place to deliver consistent services and drive continuous improvement.

For Curveball, achieving ISO 9001 certification has been an opportunity to take a detailed look at how we work and strengthen the processes that underpin the support we provide. As our business continues to develop, it’s important that our ways of working develop with it.

Meanwhile, Cyber Essentials Plus demonstrates our commitment to cybersecurity. As an IT provider, we’re regularly advising customers on how to protect their businesses, so it feels particularly important that our own systems and security practices meet independently verified standards.

Unlike the standard Cyber Essentials certification, Cyber Essentials Plus involves hands-on technical testing by an independent assessor to verify that the required security controls are working effectively.

Having successfully completed that process ourselves, we’re pleased to be able to demonstrate that we’re practising what we preach.

What does this mean for our customers?

 

While we’re proud to have achieved both certifications, the real value lies in what they mean for the businesses that trust us to manage their technology.

For our customers, it starts with understanding what their business needs. Our ISO 9001-certified Quality Management System gives us a clear framework for meeting those needs consistently, reviewing the service we provide and identifying improvement opportunities along the way.

Cyber Essentials Plus adds another layer of reassurance, giving customers greater confidence in the steps we’re taking to protect our own IT environment. This is particularly relevant to our Managed Cybersecurity services, where we help businesses strengthen their defences and manage the risks associated with increasingly complex cyber threats.

Ultimately, both certifications give our customers greater confidence in Curveball as the partner responsible for supporting, managing and protecting their IT.

What's next for Curveball?

 

Achieving ISO 9001 and Cyber Essentials Plus is a significant milestone for us, but it’s not the end of the process. Both certifications reflect standards that need to be maintained, reviewed and continually improved upon.

As we continue to develop our service packages, we’ll build on these standards and make it clearer how our proactive work helps keep our customers secure and productive. It’s not about how we respond when something goes wrong, but also the measures we take behind the scenes to help prevent problems and keep businesses running smoothly.

If your business is considering Cyber Essentials certification, get in touch with the Curveball team.

UK businesses can now get 75% off Cyber Essentials certification. Eligible SMEs could pay just £80-£125 + VAT, saving between £240 and £375 on certification fees.

The UK government has announced new funding to help more businesses achieve Cyber Essentials certification and strengthen their cybersecurity.

If you’ve been considering certification but aren’t sure where to start, Curveball can assist. We can help you understand the requirements, identify gaps in your existing IT arrangements, and make the necessary improvements before certification. Our team will guide you through every step and help you prepare for the assessment.

UK businesses can now get 75% off Cyber Essentials

With government funding now available, it's a great time to take the next step towards Cyber Essentials certification. Speak to our team to find out how we can help you get started.
*Government funding is limited, and eligibility criteria apply. The discount covers certification fees, not additional support.*