Our team is here to help

Monday – Friday

08:00 – 17:30

Thank you for choosing to partner with us. Here, you will find everything you need to know about your order journey and how to request help and support. 

Your Order Journey

1. Initial Consultation

2. Contract signed

3. Receive Welcome Email

4. Account Set Up

NEXT STEPS

To allow us to get started processing your order, please complete the forms relevant to you below.

5. Order Processing

Once we receive all your completed forms, we can begin processing your order.

We will be sure to keep you updated every step of the way. 

6. Ongoing Support

Our support team is always on hand to help you get the most out of your solution. To ensure you are completely happy, our Customer Experience Manager will contact you within two weeks of your go-live date. 

Your Information

Please complete both forms below

Account Set Up Form

Key Contacts Form

Please complete the forms that are relevant to your order

IT Onboarding Form

Mobile Self Billing Form

Need support?

Share with your team

Download our handy ‘Accessing Support’ document to share with your employees
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Feedback

Whether it’s positive or room for improvement, we’re always keen to hear what you think.
To share your feedback with us, please contact our Customer Experience Manager here:

Customer Feedback >

Request Support

Email you support request to
support@curveballsolutions.com
You will receive a confirmation email with your support ticket ID

Call Us

Please have your Support Ticket ID available when you get in touch
0151 547 4321
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