How does vehicle tracking work?
Vehicle tracking works by transmitting GPS location and engine activity data stored in a GPS tracking unit installed in the vehicle. The data is sent via a SIM card housed securely in the unit using a mobile phone network to the tracking providers data servers. The data is then either provided as live tracking information on a map interface or downloaded in report format.
Can i track my vehicles in real-time?
Yes, unlike some vehicle tracking units that require you to download the data once the vehicle has returned back to your offices each day. Crystal Ball’s FleetTracker solution transfers the data to our web based portal in realtime, so you can view the information as it comes in.
How often do your vehicle trackers update?
To provide greater visibility FleetTracker updates in a number of ways. Unlike most tracking solutions we measure changes in three key areas:
- Distance Travelled
- Change in heading
Finally the unit transmits hourly updates when a vehicle is not in journey.
How do I track a mobile phone?
To track your mobile phone using Crystal Ball’s MobileTrack solution, you would need to install our tracking app on a compatible handset. Once you have installed the application you can then login to our web based tracking portal and view the locations of your mobile devices on our mapping interface, play back journeys, setup alerts and download historical journey or event reports.
How does GPS Technololgy work?
GPS or Global Positioning Systems uses the fixes of a number of satellites to pin point the position of a GPS device. This GPS technology has been embedded into most modern smart phones which allows us to leverage the same location, speed, heading data that previously only GPS vehicle tracking units provided.
Can I track a vehicle with a smart phone?
Yes our MobileTrack Pro app will record a vehicles journeys similar to a blackbox installed in a vehicle. You can then review these journeys as interactive journey playback animations or via downloadable reports.
Lone Worker Protection
What is a Lone Worker Timed Welfare Session?
Our timed routine welfare check-in sessions (RWC) are our pro-active approach to lone worker monitoring. A lone worker places themselves into a RWC session on the smartphone by choosing a set time which they need to check-in by to tell the monitoring team that they are ok. If the lone worker fails to check in once set the clock counts down and the timer runs out, then an alarm is automatically raised.
How does the Panic Alarm work?
Panic alarms are raised with a simple and discreet press on a set button (usually volume or standby buttons) on the lone worker’s smart phone. This will automatically raise an alarm to head office via our web based monitoring portal with the name, location and time of the alert. It will also dial a emergency telephone number (set by the company or lone worker) so that they can listen into the situation and understand the severity.
Is your lone worker protection solution BS8484 accredited?
We regularly test our solutions against the latest mobile smartphone handsets and have a list of recommended handsets that have been tested and approved to the lone working British Standard 8484 accreditation.