Tardis Environmental UK + Curveball Solutions

CASE STUDY: A fully resilient IT Strategy

Tardis Environmental UK

Tardis Environmental have come a long way since 1991 when plasterer Chris Boydon diversified into renting portable loos to builders. Now providing portable toilet hire nationwide, as well as septic tank emptying and bulk water delivery, today the company has a turnover of £20m+, employs 180+ and owns 11 depots as well as a fleet of over 150 work vehicles. Just like us at Curveball Solutions, Tardis Environmental is a family business – Chris remains as CEO, his son Rob Boyden is Managing Director, while other family members are also Directors.

Industry

Environmental Services & Bulk Water Supply

Location

11 UK Locations, Head Office: Telford

Employees

180+

The Case in Brief

Following a cyberattack, Tardis Environmental experienced an IT outage that put them out of action for four days. Following this, the company hired a local IT company to provide additional support to their in-house IT Manager. However, they found that each support request came with extra charges.

WHAT WAS WRONG?

After being hacked, Tardis Environmental faced 4 days of costly downtime, followed by unexpected extra costs from their IT Support provider.

WHY THIS IS A PROBLEM

Without a Disaster Recovery solution, they were unable to access their data and their IT support provider was costing more than expected.

WHAT’S THE IMPACT?

Expensive and frustrating downtime, time and money wasted, negative impact on operations, customer service and profits.
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THE SOLUTION

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Our experts delivered an IT Strategy tailored to the company, including a new backup leased line, virtualisation of servers, improved security and simplified IT Support.

BUSINESS RESULTS

Improved Business Continuity

Optimised Infrastructure Performance

Simplified Support

Peace of Mind

With a robust IT Strategy in place, the business can be confident that in the event of another outage they will be able to access their data and operate effectively.

Donna Bryan

Executive Assistant Director, Tardis Environmental UK
“We joined a local IT Support provider, but we found that every time we asked for support there was an additional charge. A new email address needed? That will be extra – so it didn’t work out for us.
However, since coming on board with Curveball, we pay a monthly fee and there are no extra charges. That’s it, we know where we are. It doesn’t matter at all that Curveball aren’t local – it works.”

Why Curveball Solutions?

As a smaller, agile provider we can act quickly to ensure our client’s challenges are resolved without delay.
You can be confident of getting reliable, expert guidance and advice – without the hard sell.

Donna Bryan

Tardis Environmental UK
“I’ve got to be honest, every time I call, the IT Support team are on it straight away. Curveball definitely always goes above and beyond for us.
It’s great that we can now be confident in our IT with Curveball supporting us. I would recommend Curveball Solutions to any business looking to secure their IT infrastructure, anywhere in the UK.”

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