DT Hughes Group
DT Hughes is a family run business based in Aintree, Liverpool. Established in 1984, for the past 38 years they have built a reputation based on long term relationships, mutual understanding, excellence and client satisfaction.
Service Stack
- Business Broadband
- Business Mobile
- Phone System
- Fixed Line Telecoms
- SIP Trunks
- IT Security
- Office 365
- Devices
- Professional Services
Employees
200+
Industries
Civil Engineering
Utilities
Training
Locations
Liverpool City Region
North Wales
The Case in Brief
Over the past 16 years, we have had the pleasure of supporting DT Hughes as they steadily expanded into the company they are today.
The story started in 2005 when we supplied the team with five mobile handsets. As the company grew, it became clear they needed a communications solution to simplify day to day operations.
So we went away and designed a Unified Comms solution that included mobile, phone systems and connectivity, providing seamless communication across all three DT Hughes sites.
Since then, we have supported the team at DT Hughes with their IT hardware and comms, as they pull out all the stops to meet their customer’s needs with a leading internal enterprise system.
WHAT WAS WRONG?
DT Hughes noted constant replacement of contractors mobile devices was occurring due to outdoor conditions and damage.
WHY THIS IS A PROBLEM
Without reliable devices it’s difficult for onsite teams to communicate, access data and complete their jobs effectively.
WHAT’S THE IMPACT?
High cost, time wasted, communication issues, risk of delays and unhappy clients.
THE SOLUTION
Our people were able to recommend, source and configure the best, most robust devices before quickly getting them into contractors hands.
BUSINESS RESULTS
