
I have an appointment booked with an engineer to attend my site. What time can expect them to arrive?
If you have a morning appointment, the engineer will arrive between 08:00 – 13:00. If you have an afternoon appointment the engineer will arrive between 13:00 – 18:00. Make sure you have supplied us with your contact number and please ensure that someone is on site during the designated time frame.
When will my phone line be activated?
Check to see if you have an email from us with this information on. If you do not have this call our service desk on 0151 547 4321 and we will happily update you.
When will my broadband be activated?
Check to see if you have an email from us with this information on. If you do not have this call our service desk on 0151 547 4321 and we will happily update you.