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MDM FAQ

    Home Mobile MDM FAQ
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    MDM FAQ

    By Jane Moriarty | Mobile | Comments are Closed | 18 May, 2018 | 1

    What version of Windows do I need to use the MobiControl portal?

    The MobiControl portal is compatible with the following operating systems.

    • Windows Vista
    • Windows 7
    • Windows 8
    • Windows Server 2008
    • Windows Server 2012

    What kind of support can I expect from Curveball Solutions?

    Curveball Solutions are an authorized re-seller of SOTI MobiControl and has the ability to train, install and support SOTI MobiControl systems. As well as providing you with the SOTI service, we can also provide you with first class advice and support from our Account Managers and SOTI experts bundled with 24 hour telephone support where we have the ability to instantly block any devices that are lost or stolen.

    Are there any ongoing costs involved with the SOTI service?

    When you purchase SOTI MobiControl through Curveball Solutions, you can choose to have either a managed SOTI service or an unmanaged service. The difference between the two is that the managed service allows us to bear the load of your SOTI installation and the unmanaged service depends upon your network infrastructure. With the managed service from Curveball Solutions, you can enjoy complimentary remote installation and feel safe in the knowledge that we are bearing the load and taking care of your SOTI set up from our own premises. This also means that there are no extra costs related to new IT equipment and maintenance to you the customer and all you will be paying is the monthly subscription fee.

    Do I need to purchase any new equipment in order to run SOTI MobiControl?

    Depending on your subscription type, you will need to ensure that you have the required IT hardware in order to run SOT MobiControl. The unmanaged service requires that you have on premises hardware that is capable of running the solution. With the managed solution you can continue to use your existing IT hardware as long as it complies with the system requirements mentioned above in Q1.

    Can I trial the product before committing to buy?

    Absolutely, here at Curveball Solutions we offer you a 30 day free, no obligation trial of our managed service to see if the product is for you.

    What devices can I use with SOTI MobiControl?

    MobiControl is compatible across the 3 most popular mobile device operating systems. Windows Mobile, IOS and Android. For a full breakdown and detailed specs please contact us.

    What do I need to utilise SOTI MobiControl?

    In order for you to utilise the full feature list of SOTI MobiControl, you need a compatible mobile device with a mobile data or Wi-Fi connection to make a connection to the MobiControl server. Here at Curveball Solutions we recommend using Android+ devices for the MobiControl solution to unlock the full capabilities of the software.

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