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IT Support for Business

Remote IT Support For SME’s & In-House Teams Across The UK

From only £17.50 +VAT per user

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IT Support, here when you need it

From £17.50 +VAT per user

Ideal for small to medium sized businesses and internal IT teams, our IT Support packages offer cost-effective yet unlimited support with 24/7 monitoring of your IT infrastructure and systems.

As part of your Managed IT Solution, we take care of every aspect of your IT strategy – including core components such as your IT infrastructure, network, cybersecurity, business applications and ongoing support needs.

Simply priced

Our simply priced IT Support packages are designed to reduce your costs, stress and disruption to your business allowing you to benefit from increased capabilities, efficiencies and improved productivity.

Everything covered

We cover everything from preventative maintenance and updates to systems and remote management tools. With Curveball, you can be sure we’ll have every one of your IT management bases covered.

IT experts on stand by

We will be on stand-by for when you need some extra IT support. Whether you need a new user or printer setup, have forgotten a password or an application is crashing, our technical experts will be on hand. Support requests can be sent by telephone or email direct to our support team.

Ongoing monitoring and detection

As your virtual IT department, we can help ensure that your systems are available and ready to perform, allowing you to focus on growing your business. Our experienced technical team will detect and help to resolve network issues before they can escalate and disrupt your work.

What our customers say

Request a Free IT Audit

To find out more or to request a free IT Audit, contact our experts today!

IT Support features at a glance

Unlimited support

Unlimited support requests via telephone and email to our Support Desk

Budget friendly

Monthly contract with no hidden costs

Reliable service

Service Level Agreements on response & resolution times

Remote assistance

Fast IT Support delivered using remote access technology

Client discounts

If an onsite visit is needed, our IT Support customers enjoy discounted rates

24/7 Monitoring

Live Health Check with 24/7 device monitoring

IT Support service key benefits

Simple and secure, we help keep your IT systems safe allowing you to focus on your business and growth
Saves you the time and expense of hiring and training your own IT resource
Gain the advantage over your competitors with increased technical expertise
Better budgeting with predictable monthly payments
Free bespoke IT Strategy report

Peace of mind

Enjoy peace of mind by outsourcing your IT Support to Curveball Solutions, a partner with over two decades of technology expertise.


You can be confident that we can manage your IT giving you the freedom to focus on what you do best.

IT Support Packages

Choose the right IT Support Package for your business before selecting any Add-On services required.
IT Support Packages Business Support From £17.50 Business Support+ From £20.00
Unlimited Telephone Support
Unlimited Email Support
Software & Device Inventory & Audits
Centralised Software Installation
Non-Disruptive & Direct Remote Access
Task Automation & Scripting
Helpdesk & Chat
Ransomware Detection
Windows Compatible
Mac OS X Compatible
Microsoft Windows Patches, Service Packs, Updates Windows Only Windows Only
Non Windows Software Updates Windows Only Windows Only
Narrow detection, isolation & patching integration
Patching Roll-back
Antimalware, antispyware and antiphishing
Protection against zero-day exploits
Protection against unknown malware and targeted attacks
100% process attestation
Email protection
Anti-Spam protection Exchange
Content based email filtering Exchange
Web protection
URL filtering by category
Web browsing monitoring
Advanced disinfection and remediation tools
Centralized quarantine
Device Isolation
Realtime Policy enforcement & updates
Unmanaged Device Discovery
Real-time reporting and alerting
Execution graphs for forensic analysis
Managed Threat Hunting Service
Virtual systems compatible
Printer Support + Add-On Available
Mailbox Support + Add-On Available
Network Support and Monitoring + Add-On Available
Cloud Back Up + Add-On Available
Server Virtualisation + Add-On Available

Why choose Curveball Solutions?

Award winning customer service and digital knowledge
More than two decades experience in IT and Communications
More than of half our staff are highly trained support specialists
As an SME we are agile, responsive and can act quickly to resolve your challenges
Long term client partnerships lie at the heart of our business
For reliable, expert guidance and advice, without the hard sell

IT Support Across The North West & UK

We are based in Merseyside and work with an extensive range of clients across the UK, We support businesses from Liverpool to Glasgow, Manchester to Newcastle, Swansea to Birmingham and Oxford to Cambridge! We offer all our IT Support services on a remote basis and can arrange site visits on request.

IT Support Frequently Asked Questions

IT Support is crucial to the effective day to day operations of your business. We have summarised the main benefits our clients find:

  1. Users have day to day support – your staff always have someone on hand to assist with their day to day IT support queries, from simple tasks to more complicated infrastructure questions.
  2. IT team can focus on existing work – your internal IT team are often consumed with enough work and that’s where we can help. We can assist with ad-hoc and reactive maintenance of your IT systems and they can keep working on their planned tasks.
  3. More cost effective than recruiting / training internal team – some companies like to use us as their outsourced IT department, giving them much better flexibility and no need to worry about the ongoing learning and development of the latest IT technologies.
  4. Continuity for support no holidays – we’re always available 24/7 so there’s no need to worry about what to do if your IT department are on holiday or off sick.
  5. Access to wide range of technical expertise – given the size of our team we have a wealth of experience and knowledge and we pass this onto our clients. There’s no IT system our team hasn’t seen so we’re well equipped to support you no matter the problem.

Get in Touch


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