Managed IT Services

Providing you the tools to run your business safely and productively

IT Made Simple

At Curveball Solutions we make it our mission to take care of every aspect of your network. As a leading Managed Service Provider (MSP) we’ve got everything covered from infrastructure as a service built to optimise your business operations, through to hybrid cloud applications – all with extensive customer support, account management and guidance. Let us build the strong IT provision that your business needs and deserves.

Get in touch with a Curveball expert today!

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IT Support

IT Security

IT Health Check

Cloud Services

IT Services for your every need

At Curveball solutions, we specialise in giving you the IT tools you need to run your business productively – as well as a supportive safety net to protect you from unforeseen disasters through our managed IT Support Service. Our aim is to help you simplify your business operations to achieve commercial success through enhanced technology. This covers four key areas:

Outsourced IT Support

As part of your managed IT solution, we take care of every aspect of your IT strategy – including core components such as your IT infrastructure, network, information security, business applications and ongoing support needs.

Ideal for small to medium-sized businesses and internal IT teams, our IT Support packages offer cost-effective yet unlimited support with 24/7 monitoring of your IT infrastructure and systems. We cover everything from preventative maintenance and updates to systems and remote management tools. With Curveball, you can be sure we’ll have every one of your IT management bases covered.

We’re here to make sure your IT provision delivers a strong foundation for your business!

Safe & Secure IT Security

Improved IT Security & Resilience is a cornerstone of everything we do and we have over 20 years expertise across the Technologies we use! This includes being a certified Microsoft Silver Partner.

With Managed IT Security Services from Curveball Solutions, we can help you to enhance your policies and security protection through support and our bespoke risk management plans. We specialise in guarding our customers’ IT systems, allowing you to focus fully on your business while we protect you from the hassle and expense that intrusive cyber-attacks and other cyber threats can cause.

24/7 IT infrastructure system monitoring, discounted site visits and unlimited support requests are just some of the benefits we offer to ensure 5 star customer support for all our clients.

Cloud-Based IT Services

Cloud IT services are essential to effectively run your business day to day and also provide the reassurance you need if the worst happens!

From Disaster Recovery to Public & Private Clouds and Software as a Service, our team of technical experts are on hand to help break down the jargon and find the right solutions to drive your business forward. We work with a range of professional services – including Office 365 & Microsoft Azure through to Amazon Web Services.

Our Cloud Services ensure that your business data stays totally safe and secure, as well as promising the fast restoration of any lost data in the event of a breach or cyber attack. Our Cloud-based solutions promise to increase resilience and improve business continuity.

Curveball makes it as easy as possible to collaborate and communicate with our experts – with help on hand around the clock when it comes to any cloud related queries.

IT Infrastructure Health Check & 360° Report

We run a series of diagnostic tests and report, partly designed by MIT specialists to give a clear and transparent picture of your current IT security environment. This forms the first step in understanding exactly what your business needs and outlining our fully custom approach.

Did you know that 9/10 computer networks have potentially serious IT problems sitting undetected? But by running just one of Curveball’s IT Health Checks, you can quickly discover your company’s Network Risk Score and access expert advice on how to reduce it.

Our IT Health Check service analyses your network and identifies vulnerabilities that can put your data at risk. Our analysis and report helps your business to identify all network assets and determine how to avoid any expensive downtime and disruption.

Get in touch with us today to discuss your Managed IT needs!

How can we help your business succeed?

Find out with a free consultation with one of our experts.

Get in touch

Managed IT Frequently Asked Questions

Managed IT service businesses are sometimes called Managed Service Providers, or MSPs. At Curveball Solutions our Managed IT Services include IT Support, IT Security and services to boost your IT resilience such as Cloud Data Backup, Infrastructure as a Service (IaaS) and Disaster Recovery as a Service (DRaaS).

We act as an extension of your company to provide whats best for your business covering the services mentioned within the question above. By tailoring our approach around your commercial strategy we can ensure our solutions are designed to achieve your business objectives. Our clients are on a first name basis with our team.

There are many benefits to partnering with a MSP. We recommended starting with an IT Strategy review to audit your existing set up and provide recommendations to future proof your business. Some of the advantages are:

We provide the tech to run your business effectively
Provide resiliency to stay online and minimise downtime
Access to a wide range of expertise within our team
On hand to provide technical support when you need it
Relieve any operational headaches you may be experiencing
Cost effective IT Support to work along side you existing IT team or to act as an extension to your business

Yes absolutely and that’s how some clients love to work with us. We can act as an extension to your existing IT team or we can become your outsourced IT partner. Our customers find that we complement their existing IT Teams ensuring they have the right tech and expertise to support their business and fill any technical gaps they may have without the need for ongoing training. We can also provide a project consultation service to support IT teams in making project decisions.

The simple answer is no, every business needs IT, so no matter size we can help you get the most out of technology. We do however find that businesses benefit most who either have 10+ employees or ambitions to grow to this level.

We often work with many other businesses who have existing IT agreements in place. From experience we find it’s better to work with existing providers to handover IT systems but can also provide support if access is unavailable. Get in touch to start your transition today.

Using our ticketing system we can easily prioritise requests but we always aim for an initial response within 30 minutes. Alternatively you can also call our UK based team who will answer your call quickly. Time to resolution is dependent on the issue we are dealing with, however critical issues are prioritised. We aim to resolve system outages or urgent requests within 4 hours.

Why choose Curveball Solutions?

Award winning customer service and digital knowledge

More than two decades experience in IT and Communications

More than of half our staff are highly trained support specialists

As an SME we are agile, responsive and can act quickly to resolve your challenges

Long term client partnerships lie at the heart of our business

For reliable, expert guidance and advice, without the hard sell

What our customers say

St John Bosco Arts College

Curveball have managed our school mobile phone account for over 10 years now, and I would have no hesitation in recommending them to other schools or businesses.

If ever I need to make amendments to my account or request reports, I always know that they are only a phone call away and will action these at the earliest opportunity.

By managing our account effectively and always being on top of our charges, I know I am in safe hands. This takes a lot of pressure off and lets me get back to doing more important things.

Helen McCowen

Finance Manager

St Patrick’s Catholic Primary School

We had organised to use Curveball Solutions as our telephone systems provider from July 2022 onwards, after an issue with our existing supplier having no phone service at all for 3 weeks in May 2022. The team at Curveball were quick to offer us help and support.

Within the 3 weeks of service loss with our current provider, Curveball successfully managed to organise installation and setup of our new system as well as training and porting all our services over from our existing supplier (within the same period we had no resolution to our existing issue). Within less than a month we had a fully operational phone system, which in itself is a functional, well-made user-friendly system.

In the short time we have worked with Curveball, we have found them to be extremely helpful, supportive and have gone out of their way to assist us. I would recommend Curveball for phone solutions and we will be looking at the other services they offer, for ourselves in the future.

Paul McKenna

School Business Manager

Briton Engineering Developments

I consider Curveball Solutions to be my number one “go-to” company for anything to do with our telecoms and network needs.
The team are always on hand for any queries I have with very quick solutions! The price is great too!!

Richard Platt

Manager

Willis Bros

As a family business, we had used a well-known multinational company for our landlines and broadband and a local company for our mobile phones for many years. On the recommendation, we moved everything to Curveball Solutions.

The service that they provide is second to none and we couldn’t wish for a better ‘solution’ to all our problems.

They have been unfailingly helpful, providing a level of friendly, informed and competent support that has come as a refreshing and welcome change from the ineffectual service we had from our previous suppliers. We cannot thank Curveball Solutions enough.

Maria Latham

Office Manager

Lincolnshire Army Cadet Force

Curveball Solutions look after our Mobiles, Fixed Lines, Broadband and IT Support. We chose Curveball as they already supply services to other Cadet Forces in our region and we like the idea of having all of our services with one provider.

We receive regular face to face account reviews from Callum and have no hesitation in contacting any of the Support Team if we encounter any issues. I would recommend giving Curveball Solutions a chance to look at your infrastructure to see where they can help.

Major DC Mullock

Cadet Executive Officer

Contact Security UK

We have been using Curveball for many years, we recently moved from a serviced office to an unserviced office so we needed a whole system including separate voice and data lines. Colin & the Curveball team designed and installed everything all within a one week window to minimise downtime during our move.

No job is too small and they always go the extra mile whenever we need assistance so would happily recommend their services to anyone looking to move over to a VOIP telephone system or outsourced IT Support.

Phil Cole

Finance Director

Nationwide Fire Sprinklers

Nationwide Fire Sprinklers have been happy customers of Curveball for many years. What started out as the provision of a new telephone system soon turned into a multiple product solution. Not only do we entrust Curveball with our in-house telephony, they have also provided us with a brilliant mobile phone package, a cloud-based backup facility and have helped us underpin our business with a highly reliable leased line.

In a world defined by the effective use of technology, it is of great reassurance to work with a partner such as Curveball. Not only does their product range continue to develop helping you link together the vital pieces of business, you’re never overlooked as people. From Sales, Account Management and Support, every single member of the Curveball team will go above and beyond to ensure that they deliver the highest levels of customer service.
Would I recommend Curveball? Without hesitation.

Craig Gilliver

Associate Director

All About Food

I couldn’t be happier with the service we have received from Curveball. There is always the concern with any new supplier that they will promise the world to secure the business, and then disappear once the contract is signed.

This has definitely not been the case with Curveball and there are 3 key elements to this; the Engineers who set up our phone system combined expertise with an excellent work ethic and made sure that all our needs from a systems perspective were met; the Support Team have been quick to respond to any required changes to the system since the initial setup; and our Account Manager has been very helpful from the time we first made contact through to now in our ongoing relationship. Curveball has proven themselves to not only be highly capable but also to have good values as a business.

Paddy Gaul

Finance Associate

M & A Pharmachem

Our previous IT Support was on an ad hoc basis with unpredictable costs and variable service levels. Curveball Solutions originally provided our telephony services and after just 8 months we decided to add a full IT support package knowing we could trust Curveball to look after us.

We now have dedicated high-quality Support Engineers, a Help Desk that is responsive and Account Managers that are always available when we need them. We enjoy a strategic partnership with Curveball Solutions and I would recommend giving them the opportunity to review your business requirements.

Simon Walsh

Simplifying Business Since 1998

Here at Curveball Solutions, we can help your business in a variety of ways. We offer a range of IT Services & Solutions including Cloud Computing, Cloud Hosted Telephony, Cloud Backups, IT Security, Remote Network Monitoring, Connectivity Solutions, Wireless Leased Lines, Backup & Disaster Recovery, Fleet & Asset Management, Infrastructure Management and 3cx Phone Systems, plus lots more – all fully bespoke to your businesses needs. Contact us today to see how we can help your business!

Managed IT Services

Providing you the tools to run your business safely and productively

IT Made Simple

IT Support

IT Support

IT Security

IT Security

IT Health Check

IT Health Check

Cloud Services

Cloud Services

IT Services for your every need

Outsourced IT Support

Safe & Secure IT Security

Cloud-Based IT Services

IT Infrastructure Health Check & 360° Report

How can we help your business succeed?

Find out with a free consultation with one of our experts.

Managed IT Frequently Asked Questions

Why choose Curveball Solutions?

Award winning customer service and digital knowledge

More than two decades experience in IT and Communications

More than of half our staff are highly trained support specialists

As an SME we are agile, responsive and can act quickly to resolve your challenges

Long term client partnerships lie at the heart of our business

For reliable, expert guidance and advice, without the hard sell

What our customers say

St John Bosco Arts College

St Patrick’s Catholic Primary School

Briton Engineering Developments

Willis Bros

Lincolnshire Army Cadet Force

Contact Security UK

Nationwide Fire Sprinklers

All About Food

M & A Pharmachem

Simplifying Business Since 1998

Get in Touch

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