Curveball Solutions are pleased to have achieved Gold Partner status with 3CX. Aside from our responsibilities as a 3CX partner, we also offer a full 24/7 Critical Care package for 3CX hosted systems, supplying out-of-hours support, peace of mind, and that extra level of resilience. Our Critical Care’s additional UK-based support team operate throughout the weekend and from 5:30pm-8am on weekdays, so, on top of our standard managed support hours, there is never a minute when you can’t reach the support you need.
Critical Care also covers data Disaster Recovery (DR), SIP failover and critical incident cover, so if you have a complete outage, we are prepared to help at a moment’s notice!
Your dedicated support number will be alpha tagged, and we only provide certified engineers, so you can be sure that you are in safe hands.